Know what you can and can't bring into the
festival grounds and
campgrounds.
Head to the
Box Office for all your ticketing, wristband, and parking/camping pass needs.
Have questions? Missing an item? Found a lost item? Visit an Information Tent. Guest Services staff members in Pink Vests will be stationed throughout the festival grounds. They are your best resource if you have any questions.
Lost & Found is located at Guest Services by the Lockers at the South Entrance.
Free water refill stations are located inside the festival venue and campgrounds. Empty refillable water bottles and camelpacks are allowed.
Reserve a
charging locker to charge devices and securely store your belongings.
Review our
ADA and accessibility accommodations.Learn about our
first aid stations and security protocols, and find informational about emergency alerts.
Our
90 Degree Guarantee allows ticket holders to request a return for festival admission any day forecasted to reach 90 degrees or higher. Familiarize yourself with the
policy.