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Info
- Info
- Ticketing
- Box Office
Box Office
If you need to pick up wristbands, parking/camping window stickers, replace wristbands, or any other ticketing questions you’ll want to head to one of our Box Office locations. Please bring a photo ID (or picture of the photo ID) of the original purchaser. Head here for info on wristband shipping.
If you are local, heading to Val Air Ballroom on Wednesday is highly recommended.
On-Site
Temporary parking is available in the Box Office Parking Lot. Located by Gate J, directly outside of The Talk Shop Lounge, 3357 St Charles Rd, St Charles, IA 50240.
– Thurs., July 31 – 9am-9pm
– Fri. Aug. 1 – 9am-9pm
– Sat., Aug. 2 – 9am-9pm
– Sun., Aug. 3 – 9am-9pm
Off-Site
Val Air Ballroom, 301 Ashworth Rd, West Des Moines, IA 50265
– Wed., July 30 – 10am-8pm
*Orders may be subject to $25 replacement fee per wristband*
Shuttle passes and tent camping passes are digital tickets that will be available in the AXS mobile app. If you purchased GA Parking after July 16th, these will also be digital tickets. You do not need to go to Box Office for digital tickets, they will be scanned upon arrival.
Ticketing
Box Office
If you need to pick up wristbands, parking/camping window stickers, replace wristbands, or any other ticketing questions you’ll want to head to one of our Box Office locations. Please bring a photo ID (or picture of the photo ID) of the original purchaser. Head here for info on wristband shipping.
If you are local, heading to Val Air Ballroom on Wednesday is highly recommended.
On-Site
Temporary parking is available in the Box Office Parking Lot. Located by Gate J, directly outside of The Talk Shop Lounge, 3357 St Charles Rd, St Charles, IA 50240.
– Thurs., July 31 – 9am-9pm
– Fri. Aug. 1 – 9am-9pm
– Sat., Aug. 2 – 9am-9pm
– Sun., Aug. 3 – 9am-9pm
Off-Site
Val Air Ballroom, 301 Ashworth Rd, West Des Moines, IA 50265
– Wed., July 30 – 10am-8pm
*Orders may be subject to $25 replacement fee per wristband*
Shuttle passes and tent camping passes are digital tickets that will be available in the AXS mobile app. If you purchased GA Parking after July 16th, these will also be digital tickets. You do not need to go to Box Office for digital tickets, they will be scanned upon arrival.


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