Orders with your wristbands and camping/parking passes are currently shipping.
Some orders will ship in multiple packages and on different dates. Don't fret if only part of your order arrives. Keep an eye out for an email from AXS with tracking information.
If you haven't received your order 4 days before the fest OR if you purchased after July 12th, swing by one of our festival box officesbefore entering a parking lot or heading to a festival entrance. Bring a photo ID (or picture of the photo ID) of the original purchaser.
Exceptions: Tent Camping and Shuttle Passes are mobile tickets. Single day parking purchased after July 12th are also mobile tickets. Login to the AXS app to access.
AXS Support Hours: Mon-Fri: 8 AM-10 PM CST Sat & Sun: 12 PM-10 PM CST Live Chat is also available!
Orders with your wristbands and camping/parking passes are currently shipping.
Some orders will ship in multiple packages and on different dates. Don't fret if only part of your order arrives. Keep an eye out for an email from AXS with tracking information.
If you haven't received your order 4 days before the fest OR if you purchased after July 12th, swing by one of our festival box officesbefore entering a parking lot or heading to a festival entrance. Bring a photo ID (or picture of the photo ID) of the original purchaser.
Exceptions: Tent Camping and Shuttle Passes are mobile tickets. Single day parking purchased after July 12th are also mobile tickets. Login to the AXS app to access.
AXS Support Hours: Mon-Fri: 8 AM-10 PM CST Sat & Sun: 12 PM-10 PM CST Live Chat is also available!