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Free Look Return Policy (VIP)
At Hinterland, we want our premium guests to feel their extra dollars were well spent. Our new festival site design allows us to create a premium area with purpose, and we think you’ll love what we’ve put together! If you don’t, you have options.
All 4-Day VIP purchasers will have the opportunity for a “Free Look” onsite after scanning in. If you decide within one hour of scanning into the festival that you aren’t satisfied with the premium amenities, you can return your ticket or downgrade to a lower level. Simply visit the VIP Concierge Tent on the north side of the premium area.
To qualify for the Free Look Return Policy, purchasers must scan into the festival grounds by 6pm on Thursday, July 30.
This policy only applies to 4-Day VIP festival admission tickets. It does not include 1-Day, camping, parking, or shuttle tickets. To qualify, tickets must have been purchased directly via AXS.com. Tickets purchased from a third-party are not eligible.
Ticketing
Free Look Return Policy (VIP)
At Hinterland, we want our premium guests to feel their extra dollars were well spent. Our new festival site design allows us to create a premium area with purpose, and we think you’ll love what we’ve put together! If you don’t, you have options.
All 4-Day VIP purchasers will have the opportunity for a “Free Look” onsite after scanning in. If you decide within one hour of scanning into the festival that you aren’t satisfied with the premium amenities, you can return your ticket or downgrade to a lower level. Simply visit the VIP Concierge Tent on the north side of the premium area.
To qualify for the Free Look Return Policy, purchasers must scan into the festival grounds by 6pm on Thursday, July 30.
This policy only applies to 4-Day VIP festival admission tickets. It does not include 1-Day, camping, parking, or shuttle tickets. To qualify, tickets must have been purchased directly via AXS.com. Tickets purchased from a third-party are not eligible.
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